San Jose

Host Home Coordinator


Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth and families. Our agency -- from our executive team to our line staff -- is committed to improving the lives and conditions of the people we serve.  We provide direct services to more than 3,500 children, youth, young adults and families in Santa Clara County. BWC provides services that meet the cultural and linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ community and non-able body community. Join us and become a difference maker at Bill Wilson Center!  Find out more at

We have a wonderful opportunity for a Host Home Coordinator to implement, lead and help evaluate the Host Home Program.  Recruiting of LGBTQ friendly host homes for youth age 18-24 in need of immediate housing. Also responsible for retention of host homes as well facilitating trainings and certifications for host home members. In addition, will provide some case management to clients assigned to the program.

The Host Home Program emphasizes participation by LGBTQ welcoming and affirming hosts. The Host Home Program Coordinator will collaborate with local partners and appropriately connect young people in need of housing with hosts.  


  • Marketing: Assist the Marketing department with materials for marketing and recruiting
    • Field all calls of prospective host homes and send out interest packets
    • Contact newspapers and other media on a weekly basis regarding advertising possibilities. Maintain social media presence for the program.
    • Create a plan that includes creative ideas for marketing and recruiting host homes
  • Program Development: Co-create program policies and procedures based on Host Home Program best practices. Areas to develop include:
    • Recruitment, screening, ongoing support, and retention of hosts
    • Communication practices between partner organizations to assure needs and concerns of youth and hosts are being addressed in a regular and systematic way
  • Program Implementation: Plan and execute activities to implement the Host Home Program. This includes:
    • Activities to recruit, screen, support, and retain hosts
    • Meet with potential host home families in person at office or their home to assess appropriateness and fit for program to help through completion of paperwork
    • Ongoing case management of host
    • Regular communication and collaborative meetings with youth case management partners
    • Complete initial and annual home inspections for host homes and maintain appropriate documentation.  Maintain minimum number of required available host homes.
    •  Track host home family file documentation for compliance before and after placement (including DOJ fingerprint processing)
  • Engage youth in Host Home Program consultation and feedback: meet with youth consultants in development of Host Home Program policies and procedures and attend bimonthly Youth Consultant Team meetings
  • Attend staff meetings and trainings as required
  • Participate in Host Home Program evaluation  
  • Cultivate culture of learning for Host Home Program: plan and attend regular, ongoing trainings related to topics connected to Host Home Program including supporting LGBTQ+ youth experiencing housing instability, positive youth development, trauma-informed care, and host home best practices
  • Keep inventory of forms needed for host home recruitment/placement
  • Create and send memos, newsletters and correspondence to host homes
  • Organize appreciation events and other activities to increase host home retention
  • Work collaboratively with all LGBTQ agency programs, Rapid Rehousing, Transitional Housing and Drop in Center Case Managers
  • Complete special projects as required
  • Participate in agency Program Quality Improvement Activities and initiatives
  • Participate in agency Safety initiatives and proactively report safety issues to management immediately
  • Regular attendance is a requirement of the position.
  • Other duties as assigned


Bachelor's Degree OR equivalent combination of education and experience. Experience working with homeless, culturally diverse youth required. Tenacious attitude with ability to market and recruit to obtain host homes willing to house LGBTQ youth.  Current CPR and First Aid Certification required (or complete within 30 days of hire). Valid California driver's license with access to a personal vehicle with current insurance that can be used for company business. Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.


Depending on experience.  Benefits include 100% employer paid Medical, Dental, Vision, Life Insurance/AD&D, Long Term Disability and Employee Assistance Program as well as access to Flexible Spending Account for Health and Dependent Care and Commuter Benefits, Voluntary Short Term Disability, Supplemental Life Insurance, Voluntary Accident Insurance and more!  BWC also offers a 401k Retirement Plan with a discretionary Employer Contribution.  We also have a generous Personal Time Off (PTO) Plan and Paid Holidays.  In addition, we offer extensive training, cell phone stipend, mileage reimbursement, staff Wellness Program/Activities and much more!

To apply, please send resume and Cover letter to:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency's operations, responsibilities may be modified at any time.

Colin McSwiggen